🔒 Privacy Policy
Welcome to the Crochetbyher family. Your trust is our most valuable thread. We are committed to protecting your personal information and ensuring that your shopping experience is safe, secure, and private.
1. Information We Collect
To get your handmade pieces from our hooks to your home, we collect basic information such as:
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Contact Details: Your name, email address, and phone number.
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Delivery Details: Your shipping and billing address.
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Payment Info: We use secure, encrypted payment gateways. We never store your credit/debit card details on our own servers.
2. How We Use Your Data
We use your information strictly to provide you with a seamless experience:
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To process and craft your handmade orders.
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To send you shipping updates and tracking numbers.
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To provide customer support via support@crochetbyher.com.
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(Optional) To share new collection launches or exclusive "Club" discounts if you’ve opted into our newsletter.
3. Sharing Your Information
We value your privacy like our own. We never sell, rent, or trade your personal data to third parties. We only share necessary details (like your address) with our trusted courier partners to ensure your parcel reaches you safely.
4. Data Security
Our website uses industry-standard encryption (SSL) to protect your data during checkout. Your personal information is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
5. Cookies
We use small "cookies" to help our website remember the items in your cart and understand your preferences for future visits. You can choose to turn off cookies through your browser settings if you prefer.
6. Your Rights
You have the right to access, correct, or request the deletion of your personal information at any time. Simply reach out to us, and we will handle it immediately.