🔄 Returns & Refunds Policy

At Crochetbyher, every top is a "Made-to-Order" work of art. Because our pieces are handcrafted specifically for you and involve intimate apparel standards, we follow a unique policy to maintain the highest level of hygiene and craftsmanship.

✨ Our Quality Commitment

Since each item is meticulously hand-stitched by our artisans, we conduct a 3-point quality inspection before any parcel leaves our studio. This ensures that the yarn, fit, and pattern meet our premium Crochetbyher standards.

🧵 Personalized & Final Sale

Because our garments are created based on individual orders and are delicate in nature, all sales are considered final expressions of style. This policy allows us to guarantee that every customer receives a brand-new, never-worn, and untouched piece of art. We do not restock or resell items to ensure the exclusivity and hygiene of our brand.

✅ Size & Fit Assurance

We want you to feel confident in your purchase! To ensure the perfect fit, we provide detailed size guides for every design. If you are between sizes, we recommend reaching out to our stylists before ordering so we can help you get it right the first time.

🛠️ Rare Exceptions

In the highly unlikely event that your handcrafted piece arrives with a structural manufacturing defect, our team is here to support you. We handle these rare cases with a one-on-one review process to ensure your Crochetbyher experience remains positive.

Reach Our Support Team

For any questions regarding your order or help with sizing before you buy, please contact our care team:

📧 return@crochetbyher.com